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Delivery Info

How long before you dispatch my items?

As soon as your order has been placed, we'll post the item out as soon as possible which is typically within a couple of working days. If you order before 1pm, we'll do our very best to post the same.

Postal Services

Depending on the size, weight and value of your items, we'll use different services accordingly. These range from Royal Mail, Hermes, Whistl and more. Here are a few typical examples:
  • Royal Mail 2nd Class for A4 and small
  • Approximately A3 and above rolled up in cardboard tubes - Royal Mail Parcel Service, Hermes, DHS or DPD

What if something's wrong with my delivery?

We're extremely keen to make sure all of our customers are 100% happy so if you experience any delayed deliveries, missed deliveries or the like, please let us know as soon as possible so we can raise the case with the relevant postal service to rectify the situation. Once the case has been resolved, we'll let you know what the outcome is and a refund or replacement order will be issued unless agreed otherwise.